PERSONNEL
PRACTICES
David
O. Stine
The
personnel department of the school district office plays a vital role in
establishing the culture of the organization and in maintaining its morale. It is
not uncommon for 85 percent of a school district budget to be spent on
personnel and fringe benefits (See Figure 6.1). Employees range from part-time
hourly staff to executives, providing services ranging from transportation and
food service to teaching and business management. The functions of the
personnel office can be separated into four broad areas: (1) staffing and human
resource planning, (2) employee maintenance, (3) operational management, and
(4) employee separation.
The
initial step in staffing is the establishment of employee staffing standards
for all three kinds of employees: classified, certificated, and management (see
Table 6.1). These standards may differ according to the job function, but the
critical end product is the development of a district authorized position list
(APL). This is an agreed-upon list of positions, approved by the district
administration, that conforms to school district budget limitations. Good
personnel practices dictate that only those positions listed on the APL should
be filled. The supporting data necessary for developing this list includes job
description, salary range and approximate placement, and assignment location.
The significance of this list is that it helps manage district resources by
identifying the number and kind of personnel needed for the efficient operation
of the district. A complete
master
list is kept at the district level; each school maintains its own site APL. See
Table 6.2 for a sample of an APL for a typical middle school.

In
addition to the position and number of employees, the names and contract
salaries are included on the APL. For purposes of financial forecasting, the
steps will determine annual salary increments needed for subsequent years. A
step is usually allocated for each year of service. Most districts vary in the
number of steps on their salary schedules. A common practice for management and
classified staff is to have between three and five steps, while the average for
certificated staff is between 10 and 13 steps. The comments section of the APL
can be utilized to designate positions where employees serve part-time at more
than one site or those positions that are funded by categorical programs (e.g.,
Chapter I). Positions in gardening services, maintenance, cafeteria, and
transportation would be listed only on the site APL if they are directly
supervised by the site administrators.
Although
the development of the APL includes the involvement of the personnel and
business divisions, the composition of the list must be established by the
instructional program. The instructional program which implements the district
mission should reflect the kinds of special programs that are provided in addition
to the basic educational program. Examples of special programs include a
district emphasis on reading, computers, fine arts, sex education, or
vocational training. As a particular area is recommended by staff and approved
by the board, these positions would be created and become a part of the overall
planning process. Other personnel that need to be considered are substitutes,
summer school assignments, intersession and extracurricular assignments for
year-round schools. The APL is based on district need. Positions are filled
after the availability of resources is
verified.
Since
teachers represent the largest single group of employees, districts must train
and recruit substitute teachers. One strategy to attract substitutes is to
consider them first for staff vacancies. With year-round schools, many teachers
who are off-track request substitute duty in their own schools to supplement
their incomes. A list of available candidates for substituting should be
available for aides, clerical positions, bus drivers, cafeteria workers, and
custodians. Management staff seldom utilize a substitute unless a long-term
absence is expected.
Summer
school assignments are usually provided for in the formal agreement between the
teachers and the district or collective bargaining contract, and are offered to
existing employees of the district, while extracurricular assignments are
filled from site personnel first. Examples of extracurricular assignments
include advisors to student council, yearbook, journalism, academic decathlon,
mock trial, band director, choral music director, and athletic coaching
assignments. The rationale for these positions is that they serve students with
special interests and talents who participate in activities beyond the school
day. The advisors are usually paid a specific stipend and serve one year at a
time. The assignment is not protected as part of teacher tenure.
The
list of extracurricular assignments usually relate to secondary schools and
would include department chairs. Elementary schools may have grade level
coordinators or team leaders, though their assignments are typically not as
formalized as those at the secondary level.
The
recruitment process may take several forms. In addition to job announcements being
sent to university placement offices, recruiting trips in and out-of-state have
become common. The shortage of teachers in math, science, and special education
has been critical. County schools offices and some larger districts have
promoted job fairs where a number of positions are available and applicants
have the opportunity to shop for positions. Although the job fair approach has
been successful, a negative feature of recruitment trips has been the job
hopping of some teachers. Having been hired through an out-of-state recruiting
trip, the teacher works for a year in that district and then job hops to
greener pastures in a neighboring district.
One
of the most effective strategies currently being used for out-of-state
recruiting is to include a teacher who was recruited the previous year as a
member of the team. The teacher receives a trip home and his or her influence
on former classmates can be powerful.
The
interview may take place during a recruitment trip or it may occur in the school
district. The most preferable interview is one that can be held at the school
site. Common practice is for the principal to take a leadership role during the
interview and to include one or more faculty members from the same grade level
or subject area being considered. This cooperative effort benefits both the
applicant and the staff by giving the staff some ownership of the decision and
the applicant a first-hand look at the program and colleagues. Interviewing at
the school also gives the applicant an opportunity to see the neighborhood and
the school facility.
When
there is more than one applicant being interviewed on the same day for the same
position, there are several guidelines that might be helpful:
1. Applications and resumes. Be certain
that all interviewers have the opportunity to review the applications,
professional papers, and resumes.
2. Timing. Space the interviews with at
least 10 minutes between applicants to allow for the completion of rating forms
and preparation for the next candidate.
3. Applicant limit. Do not interview
more than seven individuals in a single day. When more applicants are
interviewed, it becomes increasingly difficult to differentiate among
candidates.
4. Closure. Provide time for the
interview team to discuss the strengths and weaknesses of each candidate before
making a recommendation to the personnel office.
It
is recommended that all staff members participating in the selection process be
available for all candidates. It is very disruptive if an interviewer sees only
some of the applicants. A second recommendation is that a standard list of
questions be used for all applicants. This will ensure continuity for the
selection committee and will provide all interviewees an equal opportunity.
When the committee considers the list of acceptable applicants, efforts need to
be made to include minority candidates. Every district needs to develop a work
force that reflects the cultural diversity of the student population.
One
final step is to check the references of final candidates. It is typically the
responsibility of the personnel office to screen applications and review
credentials so that unqualified candidates are not under consideration. In some
cases, both the district and the site administrator are encouraged to follow-up
on references.
These
procedures are designed for the selection of new employees, whether teachers or
other personnel. There are a number of additional considerations when vacancies
are promotions rather than entry level positions. The applicant pool can be
configured in three ways: (1) internal candidates only, (2) both internal and
external candidates, and (3) external candidates only. Though there are some
advantages to internal only (efficiency) and external only (avoiding internal
conflict); considering both internal and external candidates can be recommended
as the procedure most likely to identify the strongest and most diverse
applicant pool and one that meets equal employment opportunity requirements.
Occasionally, a board of education will promote an employee to a leadership
position without advertising the position. Because a closed process like this
can result in unnecessary questions about fairness, this practice is not
recommended.
The
second major personnel function is employee maintenance. This area includes
wage and salary administration, fringe benefit management, classification and
assignment, evaluation, and employee discipline.
The
Single Salary Schedule concept for teachers initiated nationwide in 1923 is
still in place and uses two basic criteria for salary enhancement: years of
service and education (Webb, Greer, Montello, & Norton, 1987). Each
district determines its policies for initial placement on the scale, but the
concept of equity and fairness is implemented by a scale that does not
differentiate between grade levels or subject assignments. The dollar
difference between steps or columns varies from district to district, however,
the typical range in salaries from the top salary to the beginning salary
remains constant at about a two-to-one ratio. Some districts provide credit for
district inservice programs, but these special units cannot be used if the
teacher moves to another district. The policy of most districts is to accept
only upper division or graduate credits from accredited institutions of higher
education.
For
many years there has been a common practice of limiting experienced candidates
to five years of transfer credit for previous teaching for purposes of
placement on the salary schedule. However, the teacher shortage has forced some
growing districts to reconsider this position and allow greater credit.
Good
personnel practices require that standard salary schedules be established for
the classified service and administration. These are usually one dimensional in
that they provide for salary increments for years of service only. These
schedules usually are between three and five years. Initial placement is often no
higher than step three.
An
effective salary administration program is one with clearly defined policies
that include job descriptions, salary ranges, and placement criteria. Written
policies help insure the equitable treatment of all personnel.
Collective
bargaining units usually want the same fringe benefits as other employee
groups, but since these are all bargained for separately, there are situations
where management may have a benefit package different from the classified
(Education Code §45136) or certificated staff. Often classified and management
staff will allow the teacher bargaining unit to negotiate their benefits, then
ask for a similar consideration.
Common
benefit packages will include several choices of health care plans, a vision
program, dental care, and life insurance. Some districts provide a cafeteria
plan where the employees are authorized a certain amount of money and can
select the fringe benefits they want. If there is any unused amount, it can be
allocated to a tax sheltered annuity. Most school districts provide sufficient
fringe benefit dollar amounts to cover the employee's family.
The
cost of health care programs has increased dramatically in the last ten years.
Some districts have begun to put a limit on the amount of money the district
will contribute to fringe benefit packages. When a limit is placed on the
district's contribution, the employee must make up the difference in order to
receive the same benefit. The carriers of the insurance programs are usually
selected through a collaborative effort with the employee groups. Many
districts have an insurance committee and some districts also hire an insurance
broker.
Retirement
systems are operated by state agencies and are required for all full-time
employees. Employees and the district make contributions to the fund.
Participation is transferable to other public school districts in the state. It
is not uncommon for the total fringe benefit package, including retirement, to
cost the district between 20 percent and 30 percent of the total school
district budget.
There
are three distinctive categories of public school employees: classified,
certificated, and management (Education Code §44065). Classified service ranges
from hourly noon aides, food service workers, and bus drivers to full-time
clerical, custodial, maintenance, data processing, and accounting personnel.
Districts may have as many as 50 job classifications that differentiate the
education, skills, or specialties required for each position. The classified
service is usually represented by one collective bargaining unit. In addition
to the formal process of collective bargaining, classified personnel units and
administration can agree to a reclassification study. Each position and its
salary range can be evaluated to determine appropriate classification based on
necessary skills, knowledge, and responsibilities. Comparisons made to other
school districts and positions in industry can be a useful part of this process.
The final results of a study like this can serve as the basis for salary
adjustments.
Another
approach to reclassification is to establish a procedure which allows for
employees to petition on an individual basis. A committee of both employees and
administrators can be formed to review the petitions. There are some special
problems that relate to the appeal process. One is that reclassification of a
position to a higher pay rate usually brings a flood of similar requests.
Another is the difficulty of maintaining objectivity when the appeal committee
includes fellow workers.
Certificated
staff members in the bargaining unit usually include teachers, librarians,
counselors, nurses, speech therapists, psychologists and all certificated staff
on special assignment who are not management. Defining these special assignment
positions involves the following three checks:
1. Do they serve children directly?
2. Are they placed on the teachers'
salary schedule?
3. Are they members of the bargaining
unit?
Examples
of these non-teaching positions are Chapter I Coordinator, Drug Abuse
Specialist, Staff Development Teacher, or School Improvement Program (SIP)
Coordinator. Agreement between the bargaining unit and the administration
determines their placement in or out of the unit. Teachers serving in these
quasi-administrative positions are usually interested in administration and
believe that these experiences will help them achieve their career goals.
The
assignment of certificated personnel to a particular school site is usually
based on need and any subsequent transfers are covered by the collective
bargaining agreement. The most common procedure for transfers is to open the
position to volunteers first, and if there are none, seniority is the primary
consideration for involuntary transfer. A common procedure for filling
positions is called Post and Bid. The opening is announced and posted
throughout the district. Any teachers interested in the position would request,
or bid, for it during a specified time frame. The principal of the school with
the opening frequently works closely with the personnel department in making
the final selection.
Assignment
to a grade level, subject area, or special assignment like librarian, is
determined by credential. All credentials in California are managed by the
Commission on Teacher Credentialing (CTC). Credentials have evolved from a very
general credential like the General Secondary, to a very restricted credential
like the Single Subject Credential (California Teachers Association, 1988). An
individual with the General Secondary credential is authorized to teach any
subject in grades 7-14. The Single Subject Credential allows a person to teach
in a single area (e.g., mathematics) in grades 7-12. The credentialing system is
very complicated and most county schools offices have a credential specialist
who can advise district employees. The county
schools
office has the legal responsibility for assuring appropriate assignment of
personnel.
Administrative
credentialing is a two-tier process in California. A Preliminary Administrative
Services Credential gives authorization for any certificated administrative
position in the district. Upon appointment to a management position,
administrators are required to complete a second phase of training that leads
to the Professional Administrative Services Credential. This is a life
certificate that has no continuing education requirement (Education Code
§44270). Classified management staff are not required to have any kind of state
credential.
Administrators
are not part of any collective bargaining process but are part of the
management team and often receive the same raises as other employees.
Management frequently requests the same salary and benefit increases negotiated
by other bargaining units. This is called Me Too bargaining.
Many
larger districts have a nonbinding set of policies with personnel procedures
for management. Included in this agreement can be salary placement, transfers,
vacations, leaves, and assignments. Although these provisions look similar to
collective bargaining agreements, they represent only guidelines. There are no
grievance procedures or compliance dimensions.
Some
districts have a policy of frequently rotating site administrators. One
rationale for such transfers is called the Theory of Uneven Competencies. This
concept acknowledges that every administrator has some special skills or
strengths and that after serving at a particular site for a period of time, the
products of these strengths will have been realized. An example might be a
principal who has excellent human relations skills and great community
identity. Business partnerships will be established, a timely newsletter
published, and a host of volunteers provided at school each day. This principal
may also have a tendency to lack attention to detail and have problems with
monitoring and accounting for the budget. The theory states that a principal
with budget skills is now needed at this site and the current principal is
needed in another school where there is need for community and volunteer
programs.
Collective
bargaining agreements have guidelines that include time lines for the formal
evaluation of employees. Any administrator assigned to evaluate teachers must
have demonstrated competence in instructional methodologies (Education Code
§35160.5). Not adhering to the evaluation time lines is subject to grievance;
however, the content of the evaluation is not. The evaluation instrument should
include the name of the employer, the date, and a place for both the individual
and the evaluator to sign. The form should also include a space, usually at the
bottom of the page, for the person being evaluated to respond. Many forms
include a disclaimer that the signature of the individual being evaluated does
not mean concurrence with
the
evaluation but merely acknowledges receipt of the appraisal. Most contracts
will include a specific time line for the employer to write a rebuttal that can
be attached to the original evaluation and placed in the official personnel
file.
Evaluations
usually fall into three categories: (a) checklist, (b) free form, and (c)
management by objectives (Webb, Greer, Montello, & Norton, 1987). The
checklist is commonly used for classified staff. The basic format includes a
list of performance criteria that may include quantity of work, quality of
work, punctuality, cooperation, initiative, job knowledge, and dependability.
Each performance can be rated as outstanding, satisfactory, or unsatisfactory.
It is common practice for any area that is marked unsatisfactory to be followed
by a written explanation for the unsatisfactory rating. Some districts require
an explanation for outstanding ratings. In both cases where comments are
required, raters are less likely to mark employees at either extreme because of
the required justification. Another trend in the checklist approach is to use
categories of (a) meets
district's
standards or (b) does not meet standards. This approach requires that standards
be developed as benchmarks from which to compare. One drawback with this method
is the tendency to mark everyone as meeting standards. Evaluators also complain
that they do not have an opportunity to praise outstanding performance.
The
free form evaluation may be a blank piece of paper or may have a limited number
of headings. The most common approach includes categories of (a) strengths, (b)
areas for improvement, and (c) additional comments. Although this approach
gives the evaluator much latitude and room for creativity, it is time-consuming
and often results in inconsistent content from one employee to another. This
form is often used with management personnel. An effective approach is to
develop a form that includes both checklist and free form. Teacher evaluations
are often a combination of these two varieties.
Management
by Objectives (MBO) is a detailed approach that involves the prior
collaboration of evaluator and employee (Webb, et al., 1987). Attainable goals
are set and specific activities listed that will be used to reach these goals.
This pre-evaluation conference can be a positive opportunity to address issues
for individual employee improvement. It can also be used to carry out a part of
the district or school mission statement or a specific instructional emphasis
for a department or grade level.
A
form of the MBO system has been required in California for teacher evaluations
since 1983. The Stull Bill requires teachers to set achievement goals for students
within a specific time frame (Education Code §44662). Goals are to be set in a
conference with the supervisor and reviewed at the end of the term or year
during a second conference. The entire process was part of an accountability
movement but took a different form in that classroom teachers set the goals and
reported the results.
One
strategy used to determine the degree of common understanding of duties of a
position by the employee and the supervisor is called the discrepancy model.
This process includes the following steps:
1. The employee writes down the five
most important responsibilities of the job.
2. Independently the supervisor does
the same.
3. The third step is to meet and
compare the independent perceptions and review differences.
4. The final step is to take the
results and compare them with the official job description. This process can
lead to a clearer understanding of job responsibilities. The discrepancy model
is most often used with classified personnel.
Each
district decides how frequently they will evaluate employees, but California
law requires that probationary teachers be evaluated at least once a year and
permanent teachers at least every other year (Prasad & Bhatnagar, 1990).
Most districts prefer more frequent evaluations for both categories.
Administrators are usually evaluated annually.
In
addition to complying with the law, the real purpose of an evaluation system is
to monitor performance and to improve employee effectiveness. During this
process, the supervisor also highlights employee strengths. The most effective
systems of evaluation are those that are ongoing and collaborative. One
cardinal rule is there should be no surprises. Employees need to be aware of
their status.
Although
the time lines for evaluation are specific in most contracts, the state law
requires that evaluations of certificated staff be completed in writing not
later than 30 days before the last scheduled school day (Education Code
§44663). However, administrators should make the process of evaluation
continuous and intervene early when problems are identified. Employee
discipline is needed occasionally, but effective remediation will require good
communication. It is the responsibility of the supervisor to communicate to the
employee both appropriate and inappropriate job performance. This simple
approach will cover most employee problems from work habits like punctuality to
work skills like accuracy.
Working
with people to improve performance is a time-intensive process. Supervisors
have a responsibility to identify deficiencies and to recommend solutions. The
most effective remediation plans include those that are cooperatively
developed. The plan assumes that there is agreement that a problem exists and
that a solution is available. It is incumbent upon the supervisor to take the
leadership in developing a workable improvement plan. One of the frequently
omitted steps of an improvement plan is a time line for a follow-up conference.
A summary of the steps for employee discipline might include:
1. Identify the problem.
2. Bring the problem to the employee's
attention.
3. Jointly consider probable causes of
the problem.
4. Collaborate on potential workable
solutions.
5. Come to an agreement on the most
appropriate improvement remedy.
6. Agree upon what each of you will do.
7. Set a specific time to begin and a
time for a follow-up conference.
8. Monitor the progress, give feedback,
and reinforce positive behavior.
9. Meet at the agreed-upon time and jointly
evaluate performance.
10. Continue the process if needed or
conclude the deliberations.
The
improvement plan requires communication, collaboration, and time. It should be
used only for problems that are significant or those that recur.
The
amount and extent of supervision needs to be in proportion to the importance
and severity of the problem. Many supervisors use a process known as
progressive discipline. As the term implies, the supervision intensity
increases as the condition deteriorates. Step one is an informal conference. A
recurrence of the problem indicates the need for a formal conference. A lack of
improvement would require a written memo, a formal reprimand, and an
improvement plan. When an employee does not respond, these formal actions help
get the individual's attention so that change can be made. Evaluations must be
in writing and the employee must be given the opportunity to discuss the
evaluation before the end of the school year (Education Code §44663).
Disciplining an employee is not a pleasant task, but is part of the
responsibility of a supervisor.
Beginning
administrators should avoid personalizing an incident or employee behavior.
The
functions of operational management occur at both site and district levels and
include employee files, negotiations, and contract management.
The
personnel office is responsible for maintaining records on all applicants,
employees, and retirees. The records of applicants help document employment
practices and affirmative action efforts. All interview notes and candidate
rating forms should be maintained for possible future reference. Applications
are legal documents and may be needed in the event of a wide variety of legal
procedures (California Teachers Association, 1988).
Files
also need to be kept on teachers to track approved university credits for
salary purposes. All employees need to have records kept on their use of
emergency leave, sick leave, and years of service. For seniority purposes, the
hire date is important. Districts need to maintain seniority lists for both
classified and certificated employees (California Teachers Association, 1988).
Payroll records are also important and become complex when employees are able
to exercise various options for fringe benefits, tax sheltered annuities, union
dues, savings bonds, or United Way contributions. Employee personnel files are
also maintained. These will include performance evaluations, disciplinary
letters, and special recognition. Employees have the right to inspect their own
personnel file. There should not be any document in the official file that the
individual has not previously seen (Education Code §44031). The usual procedure
to review a file is to make an appointment and to review it with a personnel
administrator outside of the normal work day.
California
school employees were first allowed to initiate a formal process of expressing
their priorities in the Winton Act of 1965. This bill provided for an orderly
process for employees to meet and confer with management. The Rodda Act was
passed in 1975 (Government Code §3540) and was the first formal collective
bargaining legislation for California employees. It provided for the
establishment of a five member board called the Public Employment Relations
Board (PERB). This agency has the responsibility to assist employee groups who
want to organize. It also provides procedures for unit determination and
elections to select the exclusive bargaining unit. PERB also monitors the
bargaining process and deals with unfair labor practice charges. An unfair
labor practice charge can be filed by any party to the contract. PERB handles
such charges and is responsible for a final determination in these cases. A
list of qualified staff for mediation, fact-finding, and arbitration is made
available by PERB.
The
collectively bargained contract is a legal document which must be adhered to by
both management and employees. The site administrator has a responsibility to
know the provisions of the contract and must be able to interpret it correctly.
Contracts in California are usually the maximum three years in length because
this gives the union organization security and provides a measure of stability
for both sides.
During
the contract period both sides usually make it a practice to gather data on
incidents or policies which, from their point of view, need to be negotiated at
the end of the contract. Salaries and fringe benefits are always considered.
The scope of negotiations also includes hours and conditions of employment. It
is usual that most districts with a multiple-year contract will agree to
reopeners on salary and fringe benefits, and a limited number of items from
each side. This practice provides flexibility in uncertain economic times. Each
year during the contract both parties would have a mini negotiation and would
only deal with the few items agreed upon. The rest of the total contract would
remain intact.
The
employee practices of a public school must deal with the employees during their
employment and during their transition from service. Employee separation
includes resignation, termination, and retirement (California Teachers
Association, 1988).
Resignation
needs to be a formal act in writing submitted to the board of education. Since
it must be acted upon by the board, it must be submitted in time to be placed
on the agenda of a regular meeting. When the board takes action, the
resignation has been formally accepted. Between the time the employee has
decided to leave until the board acts, the personnel administrator should meet
with the employee and provide information about retreat rights, fringe
benefits, and deferred compensation. Employees serving under contract can
resign only if released from their contracts. Many districts have a policy to
release an individual as soon as a suitable replacement can be found. Of
course, each individual case is different and will depend on a variety of circumstances
including the position and the time of year.
Teachers
are covered by the provisions of tenure, which guarantee that they can only be
released for cause and that they must be afforded due process of law (Prasad
& Bhatnagar, 1990). In California, teachers become permanent or tenured
after two consecutive years of service. Administrators also become tenured
after two consecutive years of service but are tenured as teachers rather than
administrators. Teachers in their first two years can be released without a
reason and without due process.
The
law also provides specific deadline dates for notification to employees that
their services are no longer needed. All administrators with principal in their
titles must be notified by March 1 that their administrative contract will not
be renewed July 1. Most site administrators serve on a year-to-year contract.
All other administrators, nontenured teachers, or other certificated support
staff must be notified by March 15 that their services are no longer required.
Superintendents usually have multiple-year contracts which can extend as long
as four years. Classified staff and managers who are classified as permanent
employees need only be given a thirty day notice.
In
uncertain times there are also provisions for reduction in force (RIF). The
three reasons for a RIF are declining student enrollment, reduction in funds,
or program elimination. The board of education can reduce personnel for any of
these reasons and employees are notified accordingly of their status for the
subsequent year. Notifications are made by reverse seniority or by program.
All
full-time employees in California public education are required to participate
in a state retirement program. All certificated employees belong to the State
Teachers Retirement System (STRS) and all classified employees are in the
Public Employment Retirement System (PERS). In each case both the employee and
the employer are required to contribute to the funding of the programs. The
state general fund is also used to make the systems remain actuarially sound.
Some employees are also covered by the Medicare provision of Social Security.
In both of the state retirement systems, employees must serve five years to be
vested and to become eligible for retirement. Individuals must be at least age
55. The amount of retirement compensation is determined by years of service and
previous compensation.
Many
districts have developed recognition programs for years of service and many
local service clubs honor retiring educators. There are also provisions in the
law that allow retired certificated employees to work in education on a limited
basis. Many retired teachers serve as substitute teachers to supplement their
incomes.
Most
of what we do in schools is dependent on the personnel we employ and how
effective they are in their jobs. Because so many of our resources are
committed to salaries, the personnel function is a critical component in
administration at site and district levels.
Effective
personnel practices are clearly those that are consistent with established
policy. It is expected that the wide range of personnel decisions will be
implemented in keeping with a carefully developed set of procedures. Personnel
practices that are effective will involve a set of rules that govern how we
interact with employees. Every detail of this interaction should be specified
and adhered to carefully. This method not only ensures that employees will
receive fair treatment, but that administrators will be assured the greatest
possible chance of success. In a day when collective bargaining is the rule, to
be good with people is not enough.
a.Leave policies
b.Grievance procedures
c. Evaluation procedures
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